Bit Apps

Chat bubble not showing on mobile after caching

Ethan Brooks • • 4 replies

The Bit Assist launcher appears on desktop but disappears on some mobile pages after cache optimization. Clearing page cache fixes it temporarily. Which scripts or inline data should be excluded from delay/defer rules?

Bug Report, Bug Reports, Investigating, Bit Assist, Bug, WordPress

Replies

  • Sophia Miller

    This is a useful reproducible case. I would compare one clean run with caching or optimization disabled, capture the exact error or network response, and note whether it happens for every user or only after the state changes. That gives the developer something concrete to trace.

  • Ethan Brooks

    Thanks. I tested that direction on this staging community. The main thing I want to confirm now is whether the interface makes the state obvious without needing to inspect logs or hidden settings.

  • Daniel Reed

    We use a similar setup on a client site. The biggest improvement was keeping one small test case for each integration so we can isolate a problem before changing the full workflow.

  • Sophia Miller

    That makes sense. I would also test the same flow once as a normal member and once as an administrator or moderator, because permission differences can make a working feature look inconsistent.

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